Soft Collections: Drive down collection costs and rehabilitate defaulting debtors

Collections can become time consuming and expensive. Effective management, tracking and control of defaulting loans channels efforts where they will be most effective, optimising collections and maximising rehabilitations.

With CreditEase you can:

  • Integrate seamlessly with existing telephony and voice recording systems
  • Tailor rehabilitation strategies more effectively
  • Leverage inbound and outbound call functionality
  • Guide operators through the call process with scripting engines
  • Simplify interactions with debtors by ensuring access to all relevant information
  • Access comprehensive operational, performance and management reports delivered through familiar tools (such as Microsoft Excel°)
How can we help you?

Click the button below to request a callback from a Ké Concepts representative.

The Front Office (Origination) is designed to streamline automate and manage origination, risk assessment and disbursement processes.

The Back Office manages the entire lifecycle of the financial instrument, focusing on the raising, tracking and receipting of instalments and associated fees.

Soft Collections (Arrears Management) uses embedded iterative processes to successfully rehabilitate defaulting debtors.

Tell me more about Soft Collections...