Front Office: Streamline, automate and manage origination.
Effective, eloquent origination lowers risk significantly. It also attracts and retains customers. Our best-of-breed processes streamline, automate, and manage the origination, risk assessment and disbursement processes associated with processing individual and commercial credit applications. This flexible application caters for a broad range of financial products.
Moreover, your customers can select their preferred engagement channel, whether this be self-service mode across the internet, in-store, telephonically, via mobile, or from the comfort of their own home or workplace.
With CreditEase you can:
- Assess applications timeously in a single- or multi-step approval process
- Holistically integrate views of all application information – including credit bureau data and scanned images of supporting documents
- Authorise and process disbursements in near real-time – simultaneously – to one or multiple beneficiaries
- Manage customer-facing activities and deliver unparalleled service levels
- Support a full enquiry capability
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The Front Office (Orgination) is designed to streamline automate and manage origination, risk assessment and disbursement processes. CreditEase exhibits a set of truly best-of-breed orgination processes evidenced by the fact that our solutions are currently deployed within a number of leading credit providers.
The Back Office manages the entire lifecycle of the financial instrument, focussing on the raising, tracking and receipting of instalments and associated fees collected from financial and third party organisations.
Soft Collections (Arrears Management) uses embedded iterative processes to successfully rehabilitate defaulting debtors. The module accommodates both inbound and outbound calls and can be integrated into telephony and voice recording systems.